We hope you love your Goldie Aura Co. jewelry. If your purchase isn't quite right, eligible items may be returned within 14 days of delivery.
Return Eligibility
To qualify for a return:
- The return must be requested within 14 days of receiving your order.
- Jewelry must be unused and unworn.
- Items must be returned in their original condition.
- Original packaging should be included when applicable.
- Proof of purchase or an order number is required.
Items showing signs of wear, damage caused after delivery, alteration, or improper care may not be eligible for return.
Starting a Return
Before returning an item, please contact:
Include your name, order number, and reason for the return. We will provide return instructions after reviewing your request.
Unless an item was received damaged, defective, or incorrect, customers are responsible for return shipping costs.
Refunds
Once your return is received and inspected, we will notify you regarding your refund.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Original shipping charges are non-refundable unless required by applicable law or the return resulted from an error on our part.